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Apple Accessory Service

Authorized Service. Genuine Parts. No appointment required.

Model Battery Service Out-of-warranty Lost AppleCare+ Fee
AirPods Pro $65 ea $115 ea $115 ea $39
AirPods Pro Charging Case $65 $115 ea $129 ea $39
AirPods $65 ea $95 ea $95 ea $39
Charging Case $65 $79 $79 $39
Charging Case $65 $99 $99 $39

If you need service for your AirPods or Charging Case, there's no charge if the issue is covered under the Apple One Year Limited Warranty, AppleCare+, or consumer law.

If you have AppleCare+ for Headphones, you can use it to cover up to two incidents of accidental damage. Each incident has a service fee. Just return your damaged AirPod(s) and/or damaged Charging Case to us, which counts as one incident. We’ll replace the damaged items.

Apple Pencil Service
Accessory Battery Service AppleCare+ Out-of-warranty
Apple Pencil $39.99 $39.99 $109.99
Apple Pencil (2nd Gen.) $39.99 $39.99 $139.99
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Apple Authorized iPad Repairs

Apple-branded accessories, including Apple Pencil, are covered under the Apple One Year Limited Warranty for accessories. You can repair or replace the battery in your Apple Pencil for a fee, or for free if the battery is defective and covered by the warranty, AppleCare+, or consumer law. The warranty doesn’t cover wear from normal use.

Apple TV Service Apple Authorized Apple TV Repairs Quick Support
Model Out-of-warranty
Apple TV 4K $189.99
Apple TV (4th Gen.) $149.99

Many issues require software troubleshooting only. We can perform that service in store for $39.99.

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Other Accessory Service Apple Authorized Accessory Repairs

Carbon Computing is an Apple Authorized Service Provider. We are able to provide service on the full range of Apple products, including Accessories.

If you have a specific question or concern, please contact us.

The Apple Limited Warranty covers Apple-branded accessories against manufacturing defects for one year from the date you bought your product. Our warranty is in addition to rights provided by consumer law. Apple warranty doesn't cover damage caused by accidents or unauthorized modifications.

See the warranty for complete details. You can check your warranty status online and update your proof-of-purchase information if there's an error in Apple's records.

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Carbon Courier Service

We will pick up your accessory, and deliver when it’s repaired.
We are offering Carbon Courier service at no charge during the COVID-19 Pandemic.

Looking to bring in your device for service? Book an appointment now